I would like to bring to attention the experience I have had with your company. The process was not as straight forward as I would have liked it to be but thanks to your staff the process was quite pleasant and much more bearable. Your staff remained immensely helpful and proactive even when I was grumpy or impatient. You were able to resolve issues that were not your fault directly and get things back on track very quickly. I would like to commend your team for a job well done and I urge you to give your team credit for the great service they have provided to me.